01-23-2007 - I think the best solution for your two chairs without seeing the extent of damage would be to bring your chairs to my store, ask for Greg, our customer service manager, and we'll try to repair your chairs at no charge. You can call us at 693-1291. If the chairs are unrepairable, Greg will tell you at that time and will refer you to someone who can rebuild your chairs.    « less

02-21-2007 - The best local company which repairs leather furniture is "Expert furniture repair". The contact is lynn Denny. This company has done work for us and has my recommendation based on their quality of work, competitive pricing and positive feedback from customers.   « less

03-07-2007 - Lisa, usually leather would be the best choice for longivity, however it all depends on the manufacturer and the quality of leather your looking at. They're seems to be alot of deception between type's of leathers being sold in the market. The best leather on a sofa would be anilined dyed in the tanning process, not pigmented or basically a painted or topcoated finish on the surface. The best way to tell is to open the cushion casing if possible and look on the backing, if the coloring is the same color as the surface, its anilined dyed and has been tanned all the way through, If not and the backing is a white or gray color, its been topcoated or Pigmented and this colorwill rub off or fade eventually. If you have a family I would suggest an semi-anilined leather which is protected but also still shows the beauty of the natural grain. As far a microfiber it also depends on the manufacturer but currently is the best wearing synthetic fiber in the market. If you could e-mail me at pom@mindspring.com I will send you all the information you need to make the right decision. If possible please list the manufactures name and I can tell you the quality your looking at, and hopefully will make your decision hassle free and you will be able to enjoy your purchase for years to come.    « less

03-07-2007 - Thanks Dave, If you do happen to come up with a question, I'll be right here waiting to responsed.

03-16-2007 - In my opinion the best quality home office for the money is Aspen furniture. You can view their products at Aspenhome.net. They manufacture a variety of styles and finishes with features and benefits unlike any other company. They specialize in Desktop as well as laptop computer desk, file cabinets, and bookcases. And Yes, we do stock several of their collections at Brown Squirrel    « less

03-16-2007 - For people with less than average credit scores, we provide financing through superior finance, they offer up to 12 months same as cash.

03-16-2007 - I'm not really sure what you should charge for your work, but I would suggest to call around some of the local furniture restoration companies and ask what they charge. It seems quality antique refinishing would bring you the most money. Also check out Chadimafurniture.com and review their policies and pricing, maybe this would be a helpful guideline.    « less

03-16-2007 - Leather is an exceptional choice and works beautifully if hair and bacteria are a main concern. Its easy to clean and disinfect with a mild detergent solution but won't stand up to sharp claws. Regardless of material, pattern is your true friend when you are considering pet friendly upholstery fabrics. Choose mid-tone colors wherever possible to minimze the impact of stains. If your worried about hair, select a fabric color that's as close to the shade of your dog's hair. Also consider Ultra suede or microfiber, a non-woven material that combines luxury with unprecedented performance. Ultra suede fabric is soft, supple and sensuous to the touch. Yet it's also resistant to stains and discoloration. It's even machine wash-able or dry cleanable, you can also use a lint brush for easy removal of animal hair and most stains.   « less

04-05-2007 - Each furniture store has its own set of policies, and some are more flexible than others. If an item was bought on clearance or marked floor sample as-is usually the item carries no warranty and would be the customers responsibility for inspection should they decide to purchase. If this wasn't the case, the retailer should have the resources to repair the defects. Most manufactures warranty their fabrics for one year and will provide parts, cushions, etc at no charge unless the fabric was discontinued. If you could e-mail me at pom@mindspring.com with a picture, I could better analyze your problem and perhaps help you solve your problem. The rule of thumb in our business is a satisfied customer will tell approximately 10 people of their positive experience, an unhappy customer will tell over 30 or more about their negative experience. Word of mouth is the strongest tool for success of any business. I would suggest to call their customer service department and find out the manufacture and see if the fabric is still current. Or if you know the maufacture, e-mail me and I can find out the information you need to justify your $700 investment.    « less

04-11-2007 - Ann, I have seen this before and it's not easy to fix because of the leather. Before the fabric goes on, the frame should be padded so that the fabric/leather never touches the bare wood. This will prevent fabric wear and also add subtle softness to the piece. Cotton and polydacron are the most popular frame padding materials. All reclining manufactures use different grades of conjugate fiber and/or foam in their padded arms. Its seems to me that your arm rest is wrapped with dacron fiber without any premium foam buffering the frame edges from your fabric. Unless they change the way your arm rest is constructed, you will have the same problem again. Lane's warranty states that foam cushions are warranted for five years, it would be reasonable to assume this would cover cushioning in the arm rest as well. Their warranty also states they pay for the labor within one year, which is about to expire. Personally I think if you already have had one repair and the same problem still exist, you should be eligible for a new sofa. If you bought this from a respectable retailer, they should back you with this problem.    « less